Max Air, Nigeria’s leading airline, is set to resume its domestic flight operations after a two-week suspension by the Nigeria Civil Aviation Authority (NCAA). The suspension was imposed due to safety concerns, including incidents involving the loss of a landing gear, fuel contamination, and technical issues. In a statement, Max Air reassured its customers that the safety issues had been addressed and expressed gratitude for their patience. The company also apologized for any disruptions caused and pledged its commitment to passenger safety. Max Air had voluntarily suspended its operations prior to the NCAA’s intervention.
Nigeria’s leading airline, Max Air, will resume its domestic flight operations on Sunday, July 30, 2033. The Nigeria Civil Aviations Authority (NCAA) has lifted its two-week suspension on the flight company.
Max Air was indefinitely suspended by the NCAA on July 13 due to safety concerns. The suspension was cited in a letter dated July 12, 2023, marked NCAA/DG/AIR/11/16/363 and signed by Ibrahim Dambazau, the director of operations, training and licensing at the NCAA, on behalf of Musa Nuhu, the director general.
The suspension was imposed on Max Air for the following reasons, as stated in the letter:
- “Loss of number 1 main landing gear (MLG) wheel during the serious incident involving a Boeing 737-400 aircraft, registration marks 5N-MBD, which occurred between take-off at Yola Airport, Adamawa State and landing at Nnamdi Azikiwe International Airport, Abuja, Nigeria on May 7, 2023.”
- “Fuel contamination of the main fuel tanks of aircraft B737-300, registration marks; 5N-MHM, leading to the auxiliary power unit (APU) shutdown on ground at Yola Airport on July 7, 2023.”
- “Aborted take-off of Boeing 737-400 aircraft, registration marks 5N-MBD, which occurred at the Mallam Aminu Kano International Airport (MAKIA) due to high exhaust gas temperature (EGT) indication on July 11, 2023.”
- “An air return by aircraft B737-300, registration marks; 5N-MHM to Nnamdi Azikiwe International Airport (NAIA) due to duct overheat indication in the cockpit on the 11th of July, 2023.”
In a statement on Saturday night, Max Air announced the resumption of its domestic flight operations and assured passengers that the safety concerns raised by the NCAA had been addressed.
The statement reads: “Max Air Limited is pleased to announce the resumption of domestic flight operations from Sunday, July 30, 2023, following a temporary suspension due to safety concerns. We want to express our gratitude to our valued customers for their understanding and patience during this period. Safety is at the core of MaxAir Limited’s values, and we take our commitment to passenger safety with the utmost seriousness. After conducting a thorough internal investigation, it was brought to our attention that our operations were impacted by adulterated fuel.”
The company had voluntarily shut down its operations before the intervention of the Nigerian Civil Aviation Authority and conducted an in-house audit to address the safety concerns. Max Air expressed concern for the disruption caused to travelers and extended an apology. The company’s customer support team is available to assist with any inquiries and provide necessary support to make the travel experience seamless.